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Shipping & Returns

General Shipping Info:

At DtvHdAntennas.com, all orders ship Free within  USA . Generally, orders placed with us will leave our warehouse within one business day. Occasionally, due to unforeseen circumstances, an order will take up to three days to ship. If this happens we will be sure to contact you and let you know when your item will ship. Although your item may ship out immediately it may take longer than that to receive your tracking number. Tracking numbers will be sent you via email as soon as that information becomes available to us. Generally we will ship all orders via UPS or USPS. We reserve the right to use any carrier


SHIPPING DAYS ARE Monday through Friday weekends we're closed.
Business Hours are 9:00 AM to 5:00 PM PST.

Most orders are ship within 24 hours Items paid for on Saturday or Sunday will be shipped the next business day.

Please Note: We only ship to the buyer confirmed address, billing address and shipping address must be the same. We do not ship to unconfirmed addresses.

 

 

RETURN POLICY:

Our return policy is hassle free, if any issue arise just contact us to get a return authorization

You may return item to get a replacement or refund

We accept returns if your item is D.O.A. (very rare) or if for whatever reason you are not satisfied.

If you return the item to get a refund you must return it complete in original box with all accessories.

If an item is return incomplete we may not take it back or a 20% will be charge.

Customer pays return shipping, we will cover the shipping for the replacement IF replacement is requested.


Please note: Refund will be issue within 5 days after return is received. If you don't get it within 5 days please emial us.

The items we sell come with 60 days free warranty and you can return them within that time to us for replacement or refund. After 60 days you have to contact the manufacture
 
Your satisfaction is our # 1 priority.